Refund policy

Returns & Refunds

We want you to love your order. If you are not satisfied, you can request a return within 30 days of receiving your order.

How to request a return
Contact us through our Contact page with your order number and the reason for the return. We will reply within 2 business days with the return instructions. Items sent back without first requesting a return will not be accepted.

Conditions
- Items must be unused, clean and in their original packaging.
- Return shipping costs are paid by the customer, unless the item arrived damaged, defective or wrong.
- The free PDF gift is digital and is not part of the refund.

Damaged, defective or wrong items
If your order arrives damaged, defective or is not what you ordered, contact us within 14 days of delivery with a photo of the item. We will send a free replacement or give you a full refund, and you will not need to send the item back.

Refunds
Once your return is received and inspected, we will email you to confirm. Approved refunds are issued to your original payment method within 5-10 business days.

Cancellations
You can cancel your order free of charge before it ships. Contact us as soon as possible.